Our Code of Conduct

In a rapidly changing and highly competitive world, it is vital to stay focused on what really matters to us at AMAL BIOCARE. Our values – Extreme credibility, innovation and efficiency, customer first, enabling, datamation– help us do this. They remind us of what AMAL BIOCARE stands for and serve as a yardstick for how we do business. We are strictly committed to high standards of legal compliance and business ethics. Our Code of Conduct defines the boundaries within which we as AMAL BIOCARE employees must act to comply with laws and internal policies. By doing so, our Code of Conduct protects AMAL BIOCARE and each one of us. Our Code of Conduct guides us to put our values and commitments into practice – throughout the company, and in everything we do. It helps us navigate through areas and situations where responsible conduct and ethical decision-making are critically important. Only by fully complying with our Code of Conduct, and all laws and regulations, we can achieve our aspiration to be the world’s leading chemical company, respected and trusted by our customers, investors, employees and all other stakeholders.

How we make decisions when it is not clear-cut.

Often, putting our Code of Conduct into practice is straightforward. The issues are clear, and so is the correct decision. But sometimes, we

find ourselves in grey areas. Either we know there is a potential problem, or we sense that something is not quite right. In any case, we feel unsure how to act, or react. In such situations, there is a three-step process to guide us.

1. We listen to our inner voice

It is always more important to make the right decision than to make a hasty decision. If we are unsure of what is the right thing to do, we take time to think calmly and rationally, and to ask ourselves questions like these:

What does my conscience tell me?

Am I sure I will not regret the choice I am making now in the future?

How would I feel if someone else made this decision, and I was affected by it?

Would what I am planning to do be considered exemplary behavior within AMAL BIOCARE?

What would my family or friends say if they knew about the choice I am making?

How would I feel if this became public, or appeared in the news?

2. We stop and take time to reflect

It is always more important to make the right decision than to make a

hasty decision. If we are unsure of what is the right thing to do, we take time to think calmly and rationally, and to ask ourselves questions like these:

Do I have all the information I need to make a decision?

What are the possible consequences of this decision or not taking

action?

What impact would the decision have on our company and its reputation?

Is this course of action legal?

Do I have a free choice, or am I being put under pressure?

3. We speak out and get advice on what to do next

If, when we have listened to our inner voice, stopped and reflected, we are still in doubt about what is the right thing to do, we never keep it to ourselves.

It is time to act if we think or hear “Red Flags” such as: No one will find out.

We have always done it this way.

Do not worry now, we can fix that afterwards.

No one checks or takes care of these things anyway. The official way simply takes too long.

Everybody else is doing it, too.

We speak up, express our concerns or address our uncertainties, and get advice on the decision we are facing from our supervisor, our Compliance Team or the Compliance Hotline.

We always speak up!

We are all personally responsible for bringing our company’s values to life in everything we do. So, it is essential that we all feel entirely free to ask questions, or raise concerns, if we are uncertain about what to do, or if something does not feel right. We always speak up.

Sometimes, doing the right thing may take courage. But the earlier we speak up, the more likely we can prevent serious problems from arising – or, at least, minimize their impact. So, however hard it may be, we speak up immediately when we become aware of an ethics or compliance concern.

Speaking up is not optional. If we believe that our Code of Conduct, a company policy, or the law may be violated, we must raise our concerns in a timely manner.

1. Raising concerns in confidence

We are free to choose whether we discuss such violations with our supervisor, the Compliance Team, our legal experts, or the Compliance Hotline.

If we are unsure about our own conduct, or about how best to report

any concern, we can always contact our Compliance Team for guidance. Another option, available at AMAL BIOCARE globally, is to call our

Compliance Hotline, which allows for anonymous reporting of concerns. Every call is treated as confidential, as far as it is legally possible.

2. Raising concerns without fear of retaliation

We will not tolerate any kind of retaliation against anyone who wants to do the right thing, by raising a concern in good faith.

Any such retaliation would undermine the trust that is essential to our success, and would be treated as serious misconduct, resulting in disciplinary action.

Of course, doing the right thing also means that we cooperate with the company during any investigation into Code of Conduct or compliance issues. We willingly play our part in ensuring that our company acts with complete integrity and lives up to the very high standards we set ourselves.

We do business with integrity.

Always, without exception.At AMAL BIOCARE our reputation for doing business with complete integrity is critical. We are committed to fighting any kind of corruption or bribery. We play to win, but strictly within the rules, treating all business partners fairly and competing for business based on the quality of our products and services. Naturally, we expect

the same from those we do business with.

1. Anti-corruption

We do not get involved in corruption – whatever form it takes. We do not offer or accept bribes and we do everything we can to prevent bribery by others who act on our behalf, for example, by appropriately checking third parties with whom we do business or who provide services.

2. Always vigilant against corruption

Corruption can take many forms, so we are always vigilant and on alert for any suspicious behavior, such as a business partner asking for unusually high commissions or payments in cash or refusing to accept anti-corruption contract requirements or our Supplier Code of Conduct.

We would rather lose a business opportunity than win by means of corruption. Bribery – whether of a governmental official or in the private sector – is always wrong and has no place in our business.

3. Political activity and lobbying

We conduct our lobbying and political communications in accordance with transparent guidelines, our publicly stated positions and all applicable laws. As a company, we engage in political lobbying to advance our company’s interests, but we do this transparently and do not financially support political parties or organizations close to them.

We do business across borders. But always within legal boundaries.

We are a global company with activities and business partners all over the world. We are aware that all business relationships with domestic and international partners may be subject to trade control laws. Overall, our goal is to prevent our products from falling into the wrong hands, where there is a risk of them being misused. So, we strictly adhere to all applicable laws, including trade control regulations like embargoes, anti- terrorism laws and further regulations aimed at preventing misuse.

Trade control

We do business globally which means our activities are subject to various national and international trade laws, restricting or prohibiting the import and export of our products or services. These restrictions can be based not only on the nature of the product, but sometimes also on the country of origin or destination, or even on the identity of the customer.

Export controls can take many forms. Besides restrictions on physical goods, software and services may also be controlled. Export controls can even apply to technology transfer, for instance the exchange of information relevant to the trade control law shared via electronic means like email or online collaboration sites or transported across borders on electronic devices.

Trade control regulations are a sensitive topic, but our Global Trade Control Team helps us navigate within these boundaries. Employees need to be familiar with, and sensitive to, the issues of export/import controls.

Take advantage of their expert knowledge if you have any questions relating to trade control regulations.